A Tour of Chatter Features: Feed, Groups, Following, and Security

Chatter, a cloud-based social collaboration tool, is a popular feature for Salesforce Certified Administrators. In Chatter, users can publish updates, get real-time information, join groups and conversations, and share files, photos, and videos. Let’s take a look at some of the features of Chatter and how Salesforce Certified Administrators can put them to use.

Chatter Feed

The Chatter Feed allows users to quickly post updates and tell their story. It is where users post updates that consist of text and can include photos, documents, audio, or video. What’s more, users can organize their Feed by topic or groups and can also follow other users to monitor their activities. With the Chatter Feed, Salesforce Certified Administrators can stay updated on what is happening in the organization and easily collaborate with team members.

Chatter Groups

Salesforce Certified Administrators can create and join Chatter Groups to facilitate collaboration among members. Groups can either be open to everyone in the organization or require an invitation for members to join. Within Chatter Groups, users can post updates, exchange ideas, and get real-time information about what is happening in the organization. They can also share files, documents, photos, and videos. Additionally, Administrators can also enable notifications to keep members up-to-date on what is going on in the Group.

Chatter Following

Salesforce Certified Administrators can use Chatter Following to monitor the activities of specific users and groups. By following these users, Administrators can stay up-to-date on what is happening in the organization. When someone or a group is followed, all updates related to that user or group will be displayed in the follower’s Feed. This allows Administrators to quickly keep up with the latest news and changes in the organization.

Chatter Security

Salesforce Certified Administrators can use Chatter Security to control who can access updates and who can post updates in the Feed. They can grant the required access levels to the appropriate users and groups so that the organization’s information is secure. Administrators can view and edit the access levels for each user and group and also restrict access to sensitive data. This allows Administrators to ensure that only authorized users can get onto the Feed and access the organization’s data.

Conclusion

Chatter is an excellent collaboration tool for Salesforce Certified Administrators. It allows users to quickly post updates, join groups and conversations, and share files, photos, and videos. What’s more, Administrators can use Chatter Following to monitor the activities of specific users and groups. Additionally, Administrators can use Chatter Security to control who can access updates and who can post updates in the Feed. In short, Chatter is an invaluable tool for Administrators that can help them stay organized and collaborative.

Plus, it's just plain ol' fun, isn't it? There's something about that rush of seeing the Chatter notifications light up like the 4th of July fireworks display that really makes you squeal with excitement. Just try not to let your coworkers catch you when that happens.